Shop Policy

Return & Exchange

We hope you love your item, however, if you do wish to exchange it, we are happy to offer a return for exchange or shop credit service.

Requests for exchange or shop credit must be accompanied by proof of purchase and need to be made by email within 7 days of receipt of goods. Shop credit does not expire.

Proof of purchase can include receipt, the emailed receipt, or specifics on date of purchase. {little happy things} reserves the right to refuse an exchange or return without adequate proof of purchase.

Exchange items must be in as NEW condition and suitable for resale.

Any postage costs applicable on change of mind exchanges is at the expense of the customer. Shipping costs and custom duties (where applicable) are non-refundable in the case of return for exchange, and return shipping costs are at customer cost.

There is NO return or exchange on discounted items. All 'on sale' purchases are final sale.

Cancellation Request

Cancellation request can only be accepted within the first 24 hours after you place your order.

Refunds

We can refund items if they are defective, or the incorrect item has been sent in error.

In these cases please contact us within 7 days with details of the problem.
We will then ask for the item to be returned via a tractable postage service.
Once the damage or error is confirmed we can refund you for the item plus all shipping costs.

We will refund you via your original method of payment, or if you prefer can provide shop credit that does not expire.

*Please acknowledge that {little happy things} is NOT RESPONSIBLE for the lost or stolen packages.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

・Custom or personalized orders
・Discounted items

・Pre-order items

Damaged Items

Please understand that we do NOT take responsibility for damaged or missing packages during transportation.

Customs and Import taxes

Buyers are responsible for any customs and import taxes that may apply.

We are not responsible for delays due to customs.

Privacy Policy

We will only use your shipping and billing address, and contact information

・To communicate with you about your order
・To fulfill your order
・To administer a contest, special promotion, survey, activity or other
shop feature
・For legal reasons (tax claims)

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Thank you for visiting {little happy things}. If you have any questions, please don't hesitate to contact us. (info@littlehappythings.shop)